Cant login because I changed my phone number and cant get two step verification code.
GetHuman-mkcraig's customer service issue with Twitch from November 2018
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Login ... I am a twitch affilliate and therefore am required to use *-step verification to login to my account. I do not use the Authy app and simply set *-step verification up to send me my login code through sms to my phone. I moved and changed my phone number snd am now unable to get my verification code. So I can not log into my twitch account. They could fix this by probiding an option to send the code to your email if for some reason you loose access to your phone.
I simply changed my phone number and this should be a simple fix yet I have been struggling for nearly three weeks already. Been streaming on twitch for nearly five years. You would think I would get a little more support.
I want to be able to log into my account. If they could email me my two step verification code or even temporarily disable it so I can login and change the phone number on my account this would solve my problem.
I have been with them for years.
I have tried emailing support to no avail. Have even tried tweeting to twitch supports twitter also to no avail. Even tried messeging a twitch staff member who I still received no response from.
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