The Twitch desktop App never loads in. It Just stays on a purple screen that flashes wh...

GetHuman-mattsspa's customer service issue with Twitch from August 2018

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The Twitch desktop App never loads in. It Just stays on a purple screen that flashes white (looking like it refreshes itself).I have updated and*or removed firewall and security software, I have uninstalled and reinstalled multiple times, I have been through every guide in the troubleshooting section and still have not had any success. I am looking to contact a person about walking e through any other steps. Do note I am on a Mac Book Pro Laptop
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Twitch

Customer service issue
Reported by GetHuman-mattsspa
Aug 25th, 2018 - 4 mons ago
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GetHuman-mattsspa started working on this issue
Aug 25th 6:08pm