I received an email today to update my credit card information which had not changed (e...

GetHuman-cgeis's customer service issue with Twitch from June 2018

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The issue in GetHuman-cgeis's own words
I received an email today to update my credit card information which had not changed (expiration date on card). I have no idea how the expiration date got changed. I tried to reset it with my security code and I get a message that the card has a hold on it. I called US Bank and they say they do not have a hold on it. Us Bank says that you need to release the card so I can change the expiration back to what it was.
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Twitch

Customer service issue
Reported by GetHuman-cgeis
Jun 29th, 2018 - a yr ago
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Timeline
GetHuman-cgeis started working on this issue
Jun 29th, 2018 1:31am
GetHuman-cgeis indicated the issue is not fixed yet.
Jun 29th, 2018 2:33am
GetHuman-cgeis indicated the issue is not fixed yet.
Jun 30th, 2018 4:04pm