I wanted to be sure about my extra driver approval on reservation ********. I added Je...

GetHuman6135714's customer service issue with Turo from June 2021

Help with my Turo issue
First: share to improve GetHuman6135714's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6135714 may need:
Username, Password, and Email address on the account
The issue in GetHuman6135714's own words
I wanted to be sure about my extra driver approval on reservation ********. I added Jeffrey Weidhaas as an extra driver and he filled out forms online to be added. I have it showing "Approved" on my end in my account but he and I both received emails saying that he wasn't approved. Does he have to start an account with Turo before he is approved or was it just a glitch in the system? Can you please confirm whether he is really approved or not as an extra driver and if not, if there is something else we have to do to have him approved for that rental? Thank you.

GetHuman6135714 did not yet indicate what Turo should do to make this right.

How GetHuman6135714 fixed the problem

We are waiting for GetHuman6135714 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Turo's attention and get better help faster. Tap below to get started.
Having Turo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Turo

Customer service issue
Reported by GetHuman6135714
Jun 1st, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 347 others
0 customers following this

Timeline

GetHuman6135714 started working on this issue
Jun 1st 5:09pm