I bought a flight from Boston to Istanbul on Turkish airlines back in February ***** th...
GetHuman5008199's Complaint issue with Turkish Airlines from June 2020
Help with my Turkish Airlines issue
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Before contacting them, items GetHuman5008199 may need:
Flight Number, Ticket Number, Email on Reservation, Phone Number on Reservation, Name of Passenger(s), Home Address, and Date of Birth
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman5008199's own words
I bought a flight from Boston to Istanbul on Turkish airlines back in February ***** the airline cancelled my flight sometime in March* but did not even notify me. I only found out because I would check on the status often.*The flight was supposed to leave Boston May **th* and to this day I am still trying to get it refunded.*The airline refuses the refund because I bought the flight through my credit card website* and according to the airline, the vendor has to request the refund. However, when my credit card requests the refund, the airline refuses time and time again...*When I call my local Turkish office in Boston, the line is dead... great...
GetHuman5008199 did not yet indicate what Turkish Airlines should do to make this right.
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GetHuman5008199 indicated the issue is not fixed yet.
Jun 29th, 2020 3:42pm
GetHuman5008199 indicated the issue is not fixed yet.
Jun 29th, 2020 3:42pm
GetHuman5008199 indicated the issue is not fixed yet.
Jun 29th, 2020 3:43pm
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