May **th, **** I booked a flight from Cape Town via Istanbul and Montreal to Calgary in Canada. I got my confirmation and ticket when I paid online. I checked and $*,***.** was deducted from my Canadian Visa Card. When I try to see if the booking is still fine ,after I received an email that the payment was not done, I get the message that I cannot go into the Turkish Airway sight to check.This due to the payment which it says, was not made.
GetHuman4880116's customer service issue with Turkish Airlines from May 2020
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The issue in GetHuman4880116's own words
Good morning**I booked my flight from Cape Town South Africa via Istanbul and Montreal to Calgary May **th.*Reservation number: THKCHE(TK)*Booking number: MES**R.*I printed my ticket*I then later got an email that the flight booking had not been completed because they did not get the payment although they had confirmed the payment when I booked. Is the booking still in place and payment can still be made?**Sincerely *Walter Hildebrandt
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