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Stornierte Flugnummern...** TK und * am ..** TK * und**** Passagiere Ronald und Gabriele Hornig

GetHuman4541562's customer service issue with Turkish Airlines from March 2020

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The issue in GetHuman4541562's own words

Telefoniert - erfolglos*Post per Einschreiben an Turkish Airlines Flughafen Tegel Terminal A*-- Post eingegangen am **.**.**** - unbeantwortet.*Kontakt per E-Mail Kontaktformular am **.**.**** ... Unsere Reise mit der Buchungsnummer-********EMD Nr.**************A*EMD Nr.**************A*ist am **.**.**** storniert worden.*Den Betrag von ***.** EUR f*r die extra gebuchten Sitzpl*tze m*chten wir bitte zur*ckgezahlt haben.*Am **.**.**** haben sie alle Unterlagen per Post erhalten. Wir haben die Best*tigung des Einschreibens erhalten.*Bitte best*tigen sie uns das Schreiben und die R*ckzahlung.*Mit freundlichen Gr**en*Gabriele und Ronald Hornig

Hiermit erbitte ich dringend eine Antwort auf meine E-Mail vom **.**.*****Mein Schreiben vom **.**.*****und meine heutige Kontaktaufnahme

Wir m*chten ein Antwortschreiben und die Zusicherung der R*ckzahlung auf unser Konto und keinen Gutschein.

Wir waren immer zufrieden. Die STORNIERUNG war nicht unser verschulden.

Ja, wir haben mehrmals versucht sie telefonisch zu erreichen.

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Turkish Airlines

R*ckerstattung der extra gebuchten Sitzpl*tze

Customer service issue

Reported by GetHuman4541562

Mar 28th, 2020 - 2 years ago

I have an issue with Turkish Airlines too

Not resolved

Seen by 16 customers so far

Similar issue to 2348 others

0 customers following this

Items needed

Flight Number

Ticket Number

Email on Reservation

Phone Number on Reservation

Name of Passenger(s)

Home Address

Date of Birth

Timeline

GetHuman4541562 started working on this issue

Mar 28th, 2020 9:16am

GetHuman4541562 indicated the issue is not fixed yet.

Mar 29th, 2020 6:52am