I was flying from Tashkent, Uzbekistan to San Juan, Puerto Rico with transit through Is...

GetHuman-lolakha's Lost Baggage issue with Turkish Airlines from January 2020

Help with my Turkish Airlines issue
First: share to improve GetHuman-lolakha's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lolakha may need:
Flight Number, Ticket Number, Email on Reservation, Phone Number on Reservation, Name of Passenger(s), Home Address, and Date of Birth
Top Tip from another customer
If you lost your luggage you should go to guest services in the airport and report it immediately. Once you do that you can submit a claim there. They will then give you a claim number. You will need that for future reference.
The issue in GetHuman-lolakha's own words
I was flying from Tashkent, Uzbekistan to San Juan, Puerto Rico with transit through Istanbul, Turkey and New York (JFK) by Turkish Airways till New York and by JetBlue from New York (JFK) to San Juan to join the cruise ship, as I work there. Turkish Airlines had a problem with check in system on my connecting flight in Istanbul and all the records with regards to my luggage tags starting from Istanbul to San Juan has been deleted. So I haven't received any luggage on arrival in San Juan. I was trying to contact customer service in Turkish Airlines in Istanbul and they do not have any record about my luggage, which is strange as I have opened the claim on my arrival to final destination and JetBlue advised that my luggage is still in Istanbul as all the records on the luggage tags has been deleted on arrival to Istanbul. I have opened the case with Turkish Airways with the following number **********, and I kindly ask you to locate the luggage as soon as possible as I do not have anything with me at the moment. All my clothes and other personal belongings are in these bags.*Thank you.*Awaiting email back.

GetHuman-lolakha did not yet indicate what Turkish Airlines should do to make this right.

How GetHuman-lolakha fixed the problem

We are waiting for GetHuman-lolakha to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Turkish Airlines customer problems.
How Do I Cancel or Change My Flight on Turkish Airlines?How Do I Give Feedback About My Experience to Turkish Airlines?
Do you have a customer issue as well?
We can help you get Turkish Airlines's attention and get better help faster. Tap below to get started.
Having Turkish Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Turkish Airlines

Lost Baggage issue
Reported by GetHuman-lolakha
Jan 13th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 1891 others
0 customers following this

Timeline

GetHuman-lolakha started working on this issue
Jan 13th, 2020 2:30pm
GetHuman-lolakha indicated the issue is not fixed yet.
Jan 13th, 2020 7:05pm
GetHuman-lolakha indicated the issue is not fixed yet.
Jan 13th, 2020 7:22pm
GetHuman-lolakha indicated the issue is not fixed yet.
Jan 13th, 2020 7:26pm
GetHuman-lolakha indicated the issue is not fixed yet.
Jan 13th, 2020 7:26pm
GetHuman-lolakha indicated the issue is not fixed yet.
Jan 13th, 2020 7:26pm
GetHuman-lolakha indicated the issue is not fixed yet.
Jan 13th, 2020 7:26pm
GetHuman-lolakha indicated the issue is not fixed yet.
Jan 14th, 2020 3:19pm
GetHuman-lolakha indicated the issue is not fixed yet.
Jan 14th, 2020 3:40pm
GetHuman-lolakha indicated the issue is not fixed yet.
Jan 14th, 2020 3:40pm
GetHuman-lolakha indicated the issue is not fixed yet.
Jan 14th, 2020 7:17pm
GetHuman-lolakha indicated the issue is not fixed yet.
Jan 14th, 2020 7:17pm
GetHuman-lolakha indicated the issue is not fixed yet.
Jan 14th, 2020 7:18pm
GetHuman-lolakha indicated the issue is not fixed yet.
Jan 14th, 2020 7:19pm
GetHuman-lolakha indicated the issue is not fixed yet.
Jan 14th, 2020 7:19pm
GetHuman-lolakha indicated the issue is not fixed yet.
Jan 14th, 2020 7:19pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies