The issue that I have experienced was: I was flying from Amsterdam to Istanbul followin...

GetHuman2745590's Complaint issue with Turkish Airlines from April 2019

Help with my Turkish Airlines issue
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The issue in GetHuman2745590's own words
The issue that I have experienced was: I was flying from Amsterdam to Istanbul following to catch my flight from Istanbul to KHI. *Amsterdam to Istanbul supposed to reach at **:** and i have ** mins to catch my next flight, but Amsterdam to Istanbul flight was delayed and we reached at **:** and we missed to catch out next flight.**on transfer dest, staff was totally unethical and did not provide the right information. after a long debate they facilitate for accommodation and told to apply your visa and pay the fees.**My first question, why we supposed to pay the visa fees as flight delayed by Airlines. **nd they were not facilitating to provide internet access to make online payments i.e One time password over email. **rd Internet is not working on mobile phone, even i had international roaming number.**Its a totally disaster and we missed very important session with our company directors which were flying on next day.**Pathetic service experience first and last time with Turkish Airline.

GetHuman2745590 did not yet indicate what Turkish Airlines should do to make this right.

How GetHuman2745590 fixed the problem
Customer Book the flight with atleast ** hours transit time to get it smoothly.
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Turkish Airlines

Complaint issue
Reported by GetHuman2745590
Apr 15th, 2019 - 3 years ago
GetHuman2745590 shared how to fix
Seen by 6 customers so far
Similar issue to 2314 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth


GetHuman2745590 started working on this issue
Apr 15th, 2019 10:12am
GetHuman2745590 indicated the issue is not fixed yet.
Apr 16th, 2019 12:58pm
GetHuman2745590 confirmed the issue is fixed. Hooray!
Apr 19th, 2019 10:04am

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