Last month me and my mom traveled to Istanbul from New York where we had to wait more t...

GetHuman-naske's customer service issue with Turkish Airlines from March 2019

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The issue in GetHuman-naske's own words
Last month me and my mom traveled to Istanbul from New York where we had to wait more than ** hours for our next flight to Bangladesh. We were told that we would be given free hotels, but they deny us for giving us hotel because we reached there * hours after our flight. My mom was sick and that is why we were late to reach the exact place. However, they charged $** ($** each) for our E-visa to reach the pleace where they were giving us hotels. I need my money back for the E-visa because they tge airlines refused to give hotels for the transit passengers.
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Turkish Airlines

Customer service issue
Reported by GetHuman-naske
Mar 12th, 2019 - 5 mons ago
I have an issue with Turkish Airlines too
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Seen by 3 customers so far
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GetHuman-naske started working on this issue
Mar 12th 4:26pm