I am Ogunmuyiwa Olufemi, bought this ticket (Ticket Number ************* with Reservati...

GetHuman-femi_ogu's customer service issue with Turkish Airlines from January 2019

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The issue in GetHuman-femi_ogu's own words
I am Ogunmuyiwa Olufemi, bought this ticket (Ticket Number ************* with Reservation No. RD***DS)(to and fro) for my daughter Ogunmuyiwa Bisola Oluwaseun who was supposed to resume to school in Ukraine. She was supposed to resume to school in September ****.**As it is with University she was going, if after the written and oral test the person failed, he or she would be asked to go back to where he*she comes from the next day. I initially paid for the to and fro and latter was advised to make the return ticket the type that i can change its date (flexible) in case she passed her exam and would not be returning untill end of the session which i did with extra payment of N**,***.**She got there and passed the exams and she was given admission. I tried to call your office in Lagos Nigeria only to understand that the workers were on strike. All my effort to change the ticket was to no avail.**I have two daughters that are regular flyer of Turkish airline and they are supposed to come home on break in July ****.**I want to know what can be done to this ticket that was not used and could not be changed (the reason for extra payment) due to the strike that was going on then. All effort to get to your office in Lagos on phone was to no avail as there was nobody to pick the call.**Your urgent response will be highly appreciated as i am approaching time for their coming home that will involve getting them ticket.**Thanking in anticipation of your assistance.**Ogunmuyiwa Mathew Olufemi.

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Turkish Airlines

Customer service issue
Reported by GetHuman-femi_ogu
Jan 31st, 2019 - 2 years ago
Fixed
Seen by 13 customers so far
Similar issue to 1438 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth

Timeline

GetHuman-femi_ogu started working on this issue
Jan 31st, 2019 10:37am
GetHuman-femi_ogu indicated the issue is not fixed yet.
Jan 31st, 2019 10:41am

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