I was travelling back from dhaka to denver in turkish airlines. At istambul i had a lay...

GetHuman-rsalehin's customer service issue with Turkish Airlines from January 2019

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The issue in GetHuman-rsalehin's own words
I was travelling back from dhaka to denver in turkish airlines. At istambul i had a layover more than ** hours (** h ** m) . So I asked the information desk to provide me the hotel facility as per the rules. They agreed to provide the hotel service but I had to pay **.**$ for issuing eVisa that would allow me to pass the passport control. I did pay for my air ticket that should include all my costs regarding my traveling and other facilities necessary for safe travels. I was forced to pay if I wanted to get my right (getting a hotel if layover is over **h) . This was unexpected. So I am asking for returning me the money that I had to spent for getting eVisa and oblige thereby.
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Turkish Airlines

Customer service issue
Reported by GetHuman-rsalehin
Jan 14th, 2019 - 9 mons ago
I have an issue with Turkish Airlines too
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GetHuman-rsalehin started working on this issue
Jan 14th 5:22pm