Good Morninbg I wrote to you last week but received no reply. I booked flights from B...

GetHuman1644023's customer service issue with Turkish Airlines from December 2018

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The issue in GetHuman1644023's own words
Good Morninbg I wrote to you last week but received no reply. I booked flights from Budapest to Chicago with Turkish Airlines recently but had to cancel. Ticket no *************. Price was ****.** EUR and I received a refund of ****.** (fare less *** cancellation fee). But my card was also charged **.** EUR for Seating even though the ****.** EUR fare had included the same amount. Question: a) is this a duplication? b) if not should it not be credited as I should only pay *** EUR cancellation fee whereas I am paying ***.** EUR here. Please send reply to John.H*****@***.com. Thank you John Heaton
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Turkish Airlines

Customer service issue
Reported by GetHuman1644023
Dec 3rd, 2018 - 6 mons ago
I have an issue with Turkish Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 779 others
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GetHuman1644023 started working on this issue
Dec 3rd, 2018 9:32am