Hello there I recently booked a flight from Budapest to Chicago Ticket No...

GetHuman1644023's customer service issue with Turkish Airlines from November 2018

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The issue in GetHuman1644023's own words
Hello there I recently booked a flight from Budapest to Chicago Ticket No *************. I was charged ****.** EUR which included a seat selection fee of **.**. My credit card was charged an additional **.** EUR for seat selection. Is this a duplication? If not then my invoice should total ****.** EUR. When I enter my ticket number on your website to get the invoice I get one for ****.** EUR. I had to cancel this flight and received a refund of ****.** EUR (price of fare less *** EUR cancellation fee). I have the invoice for that. But I need you to either confirm that I owed a further anmount of **.** EUR (and give me an invoice for that) or else cancel that charge. Which would make sense as I should get a refund for all of the fare you charged me less *** EUR. Best regards John Heaton

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Turkish Airlines

Customer service issue
Reported by GetHuman1644023
Nov 28th, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 733 others
0 customers following this

Timeline

GetHuman1644023 started working on this issue
Nov 28th, 2018 10:27am

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