Before contacting them, items GetHuman1644023 may need:
Flight Number, Ticket Number, Email on Reservation, Phone Number on Reservation, Name of Passenger(s), Home Address, and Date of Birth
The issue in GetHuman1644023's own words
Hello there I recently booked a flight from Budapest to Chicago Ticket No *************. I was charged ****.** EUR which included a seat selection fee of **.**. My credit card was charged an additional **.** EUR for seat selection. Is this a duplication? If not then my invoice should total ****.** EUR. When I enter my ticket number on your website to get the invoice I get one for ****.** EUR. I had to cancel this flight and received a refund of ****.** EUR (price of fare less *** EUR cancellation fee). I have the invoice for that. But I need you to either confirm that I owed a further anmount of **.** EUR (and give me an invoice for that) or else cancel that charge. Which would make sense as I should get a refund for all of the fare you charged me less *** EUR. Best regards John Heaton
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