Hello there I recently booked a flight from Budapest to Chicago Ticket No...

GetHuman1644023's customer service issue with Turkish Airlines from November 2018

11 views | 733 similar | 0 following
Help with my Turkish Airlines issue
First: share to improve GetHuman1644023's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1644023's next move: call Turkish Airlines.
The best way to get your problem resolved is to tap the button below to start calling Turkish Airlines. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1644023 may need:
Flight Number, Ticket Number, Email on Reservation, Phone Number on Reservation, Name of Passenger(s), Home Address, and Date of Birth
The issue in GetHuman1644023's own words
Hello there I recently booked a flight from Budapest to Chicago Ticket No *************. I was charged ****.** EUR which included a seat selection fee of **.**. My credit card was charged an additional **.** EUR for seat selection. Is this a duplication? If not then my invoice should total ****.** EUR. When I enter my ticket number on your website to get the invoice I get one for ****.** EUR. I had to cancel this flight and received a refund of ****.** EUR (price of fare less *** EUR cancellation fee). I have the invoice for that. But I need you to either confirm that I owed a further anmount of **.** EUR (and give me an invoice for that) or else cancel that charge. Which would make sense as I should get a refund for all of the fare you charged me less *** EUR. Best regards John Heaton

GetHuman1644023 did not yet indicate what Turkish Airlines should do to make this right.

How GetHuman1644023 fixed the problem

We are waiting for GetHuman1644023 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Turkish Airlines's attention and get better help faster. Tap below to get started.
Having Turkish Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1644023 fixes it.
This email address isn't valid

Turkish Airlines

Customer service issue
Reported by GetHuman1644023
Nov 28th, 2018 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 733 others
0 customers following this


GetHuman1644023 started working on this issue
Nov 28th, 2018 10:27am

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians