MY passenger ticket no ************* name Begum Morium missed her next flight to San Fr...

GetHuman1515915's customer service issue with Turkish Airlines from November 2018

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The issue in GetHuman1515915's own words
I want to know she is boarded in flight no TK****,she is safe.Now she will get wheel chair service up to last destination. ... MY passenger ticket no ************* name Begum Morium missed her next flight to San Francisco because airline did not povide wheel chair assistant,now i need to know is she boarded to today's (**********) flight,what is her last position.There customer service can not speak English,they transfer to call center,call center can not fix problem,my passenger have pre- existing health condition, i do not know anything about her condition.According to Air Craft Carrier Regulating this passenger may not unattended more then ** minutes,Turkish Airline broke law. previous ** hours i make more then ** phone call to*************,************* but they can not fix problem,i need to know my passenger is safe and air line taken care of my passenger,
They messed up every thing,do not know English,they suppose to call to family ,make sure she is in good hand. (see passenger right)

GetHuman1515915 did not yet indicate what Turkish Airlines should do to make this right.

my family ( * member ) mills & smiles member.
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Turkish Airlines

Wheel Chair service
Customer service issue
Reported by GetHuman1515915
Nov 7th, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 573 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth

Timeline

GetHuman1515915 started working on this issue
Nov 7th, 2018 12:42pm
GetHuman1515915 indicated the issue is not fixed yet.
Nov 7th, 2018 5:35pm

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