Before contacting them, items GetHuman-inga_kup may need:
Flight Number, Ticket Number, Email on Reservation, Phone Number on Reservation, Name of Passenger(s), Home Address, and Date of Birth
Tip from another customer
If you lost your luggage you should go to guest services in the airport and report it immediately. Once you do that you can submit a claim there. They will then give you a claim number. You will need that for future reference.
The issue in GetHuman-inga_kup's own words
Hello,**I am contacting regarding CASE ID:**********, this case was opened regarding damaged baggage in Turkish airlines. I have provided all requesred information and documents.**I was proposed by Turkish arilines to reimburse damage by ***usd, on which i ageed (even my samsonite bag price was *** euro).*After that i was asked to provide my bank details with account number.. ect.**It passed already ** days, i still didnt get any money.*now I even do not get any reply when i ask the status of paymnt through customer feedback form.**Please help to escalate the issue and get compensation.**BR,*Inga Kupatadze
GetHuman-inga_kup did not yet indicate what Turkish Airlines should do to make this right.
I have an issue with Turkish Airlines too
How GetHuman-inga_kup fixed the problem
We are waiting for GetHuman-inga_kup to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.