If you are looking to cancel a flight with American Airlines then you will need to either call American or the 3rd party company you used to buy your flights.
The issue in GetHuman-hkolb's own words
My name is Herjolfur Kolbrunarson. I have a return flight from Kenya to London on the **th of may.*I am traveling along with * other men. I want to change my return ticket. I wish to fly back at east * weeks later. *The ticket was bought through Tripsta and they have told me I have to contact you directly to change my ticket. *My ticket number is *Mr. Herjolfur Kolbr*narson E-ticket number: ***-***********and my bookin nr with Tripsta is tripsta.co.uk Reservation number: F********.**obs. I only wish to change my ticket not my travel partners.
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