I processed a tax return and transmitted it online. However, it was rejected because o...

GetHuman5972622's customer service issue with TurboTax from April 2021

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman5972622's own words
I processed a tax return and transmitted it online. However, it was rejected because of the PIN number. Is there a way that I could find out what that PIN number was? You see, I can only e-file up to * returns every year. Most likely I filed this return a few years back, and because I had one more efile I could process this year, I processed this one today. By the way, I had the same issue on another efile I did a couple of weeks ago. True, I should have probably written down these PIN numbers at the time it was originally done back when, but I didn't. I would still like to efile this file, if possible, as I've already paid for two efiles this month that were rejected! I'll await your reply. Sincerely, Lidia Donez

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TurboTax

Customer service issue
Reported by GetHuman5972622
Apr 17th, 2021 - 3 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 22837 others
0 customers following this

Timeline

GetHuman5972622 started working on this issue
Apr 17th 11:23pm