I purchased TurboTax **** in February. I started inputting data. I had to stop mid way...

GetHuman5909892's customer service issue with TurboTax from March 2021

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The issue in GetHuman5909892's own words
I purchased TurboTax **** in February. I started inputting data. I had to stop mid way through. However, I saved my work and kept the program open. I wanted to continue where I left off about ** weeks later and I could not find my current file anywhere. I looked for any file with .tax on my laptop and it cannot be found. When I click on the Turbo Tax program itself it asks me for a license key. Its almost like the program was deleted.

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Customer service issue
Reported by GetHuman5909892
Mar 31st, 2021 - 4 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 22602 others
0 customers following this


GetHuman5909892 started working on this issue
Mar 31st 10:03pm