I purchased TurboTax **** in February. I started inputting data. I had to stop mid way...
GetHuman5909892's customer service issue with TurboTax from March 2021
Help with my TurboTax issue
First: share to improve GetHuman5909892's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5909892 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman5909892's own words
I purchased TurboTax **** in February. I started inputting data. I had to stop mid way through. However, I saved my work and kept the program open. I wanted to continue where I left off about ** weeks later and I could not find my current file anywhere. I looked for any file with .tax on my laptop and it cannot be found. When I click on the Turbo Tax program itself it asks me for a license key. Its almost like the program was deleted.
GetHuman5909892 did not yet indicate what TurboTax should do to make this right.
I have an issue with TurboTax too
How GetHuman5909892 fixed the problem
We are waiting for GetHuman5909892 to fix the problem and share the solution with the rest of us customers.
Please help with my TurboTax issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common TurboTax customer problems.