My refund abd stimulus ui didnt receieve both the *** and thr **** we t to a capitol on...

GetHuman5843720's customer service issue with TurboTax from March 2021

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The issue in GetHuman5843720's own words
My refund abd stimulus ui didnt receieve both the *** and thr **** we t to a capitol one card i got in the msol ive tried everytging to get the passaprf worked out braught a copy ogf id snd snd egg ge captural one card and they say i need the accounting number and routing numver for wguch ypu se t all my miney u order to gett money from my bank luckily i had a cipy if my uf from a jo b but of xourse not tge barcode on cbacj now i did all fgis witgout one lokj at an identificarion nymber look im wuilling to stat wuth gotou turbo fuys if you can givr me the routing nymberz and accounting numvera you sent my monwy i have the card of course i rold rhe guy when it cane uin the mail i rarhwr not set up a * digit pin bc i have shoft term mwmeory lods bc i mean it will be neither *cmonths bf the mobey hit DS the vard anyway well mow you guys have semt me a text saying my moneybwas debt to a acount number ending in ** and i cant tember the last two i went up to caputal one today with a copy if my idy self the card the story of how my putse eas snatched on a patling lot stolen mt birth certifivifucate and sosciak security card and bc of covifthey want you to wait and make appointments rhat eill take .onths rhis is my money and i need it now can u just retrieve all my stimulus and tax refund and dend me a card through tpu guys i should i have done it from beginning but i lisyen to my mother and well my gut is going to ne my guode from now on now im behind three montgs on rent i need rhis mi n ey now now how can you help me .its my money no obe ekaes mine im nit stealing i j uh st want access to whats mine isnt thar fair

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How Do I File My Taxes with Turbotax?Will My Stimulus Check Be Put on My Turbo Tax Card?How Do I Find My Checking Account and Routing Number with Turbotax?
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TurboTax

Customer service issue
Reported by GetHuman5843720
Mar 29th, 2021 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 23398 others
0 customers following this

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GetHuman5843720 started working on this issue
Mar 29th 10:42pm

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