I bought TurboTax deluxe that included federal and one state I thought I have paid for...

GetHuman5875464's customer service issue with TurboTax from March 2021

7 views | 21472 similar | 0 following
Help with my TurboTax issue
Next: our robot will wait on hold for GetHuman5875464 to get a TurboTax rep on the line!
Always use the GetHuman Phone to call TurboTax. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman5875464's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5875464 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman5875464's own words
I bought TurboTax deluxe that included federal and one state I thought I have paid for a second state I was able to file my federal and West Virginia taxes but I still need to file my South Carolina taxes. Again I thought I had paid for those to be e-filed please check and respond to me at gypsy *****@***.com. I tried the get human and I never receive a code they keep telling me they're sending me a code and I never received a code. Thank you so much for your attention in this matter. Please advise?*Sincerely Linda Cummins, Turbo Tax customer of many years

GetHuman5875464 did not yet indicate what TurboTax should do to make this right.

How GetHuman5875464 fixed the problem

We are waiting for GetHuman5875464 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common TurboTax customer problems.
How Do I File My Taxes with Turbotax?Will My Stimulus Check Be Put on My Turbo Tax Card?How Do I Find My Checking Account and Routing Number with Turbotax?
Do you have a customer issue as well?
We can help you get TurboTax's attention and get better help faster. Tap below to get started.
Having TurboTax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5875464 fixes it.
This email address isn't valid

TurboTax

Customer service issue
Reported by GetHuman5875464
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 21472 others
0 customers following this

Timeline

GetHuman5875464 started working on this issue
Mar 23rd 10:37pm