Towards the end of the electronic filing, it says that I qualify for new tax benefits a...

GetHuman5864106's customer service issue with TurboTax from March 2021

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The issue in GetHuman5864106's own words
Towards the end of the electronic filing, it says that I qualify for new tax benefits as part of the American Rescue Plan Act. It tells you that you can wait to file while TurboTax figures out those benefits, and that in order to do that, you have to click on "I'll wait to file" and then select Save and Sign Out. There's no option on the dropdown menu on the left that says "Save and Sign Out". So, I signed out, and as I did that, it said that it was saving my data. Is that enough? Thank you.

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Customer service issue
Reported by GetHuman5864106
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 23543 others
0 customers following this


GetHuman5864106 started working on this issue
Mar 19th 3:26pm