on March * I received the following: Your account recovery request ********* has been...

GetHuman-margeko's Account access issue with TurboTax from March 2021

Help with my TurboTax issue
First: share to improve GetHuman-margeko's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-margeko may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-margeko's own words
on March * I received the following: Your account recovery request ********* has been approved. We haave changed th e-mail address and you will receive an email from Support !intuit.com. There was never a follow up and after multiple tries to get into my account. I was unsuccessful in accessing it. I sent in photos of both sides of my driver's license. I have spent several hours retrying and am completely exasperated and need to talk with an actual live person, not a recording or reading an e-mail.! Thank you for any help you can offer. I have used Turbo Tax for years and am trying to file my **** taxes.

GetHuman-margeko did not yet indicate what TurboTax should do to make this right.

How GetHuman-margeko fixed the problem

We are waiting for GetHuman-margeko to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common TurboTax customer problems.
How Do I File My Taxes with Turbotax?Will My Stimulus Check Be Put on My Turbo Tax Card?How Do I Find My Checking Account and Routing Number with Turbotax?
Do you have a customer issue as well?
We can help you get TurboTax's attention and get better help faster. Tap below to get started.
Having TurboTax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

TurboTax

Account access issue
Reported by GetHuman-margeko
Mar 10th, 2021 - 5 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 18876 others
0 customers following this

Timeline

GetHuman-margeko started working on this issue
Mar 10th 10:09pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies