I received a letter from the IRS pointing out that I underpaid my **** taxes, which I p...

GetHuman5418862's customer service issue with Turbo Tax from October 2020

Help with my Turbo Tax issue
The issue in GetHuman5418862's own words
I received a letter from the IRS pointing out that I underpaid my **** taxes, which I paid through TurboTax. They are correct, so I have sent a direct payment to them and am awaiting the official assessment letter. I will need to pay extra for my **** state taxes as well. How should I go about that? For example, should I actually amend my **** return through TurboTax? Should I instead wait for the eventual letter from the state? Should I do something else instead?

GetHuman5418862 did not yet indicate what Turbo Tax should do to make this right.

How GetHuman5418862 fixed the problem

We are waiting for GetHuman5418862 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman5418862
Oct 30th, 2020 - 4 months ago
Fixed
Seen by 3 customers so far
Similar issue to 14317 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password

Timeline

GetHuman5418862 started working on this issue
Oct 30th, 2020 8:01pm
GetHuman5418862 confirmed the issue is fixed. Hooray!
Oct 31st, 2020 3:11am

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians