I filed for my **** federal tax return in February and I received my return already by...

GetHuman5065883's customer service issue with Turbo Tax from July 2020

Help with my Turbo Tax issue
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The issue in GetHuman5065883's own words
I filed for my **** federal tax return in February and I received my return already by direct deposit. I had to mail it in my return because I didn't have the pin number from last year. Something went wrong with the state, so I tried to re-file it online. I'm not sure what happened, but I think my computer assumed the incorrect user name for my intuit account (one from last year maybe) so it appears as though my neither my federal or state returns have been filed and it shows as rejected. Now I just need help clearing the issue and getting my state taxes filed.

GetHuman5065883 did not yet indicate what Turbo Tax should do to make this right.

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Turbo Tax

Customer service issue
Reported by GetHuman5065883
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 20947 others
0 customers following this


GetHuman5065883 started working on this issue
Jul 14th 10:37pm