I am trying to pay my taxes using my credit card. TurboTax is giving me that option and...

GetHuman5054798's customer service issue with Turbo Tax from July 2020

Help with my Turbo Tax issue
The issue in GetHuman5054798's own words
I am trying to pay my taxes using my credit card. TurboTax is giving me that option and asking me to enter detailed credit card information. Yet once I do that and even agree to the terms and conditions, it asks me if I am going to pay by check or by direct bank withdrawal. And it won't let me do anything else. I've already entered my credit card info twice and it appears that there is no way to use this option, even though it's available.

GetHuman5054798 did not yet indicate what Turbo Tax should do to make this right.

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Turbo Tax

Customer service issue
Reported by GetHuman5054798
Jul 11th, 2020 - 2 months ago
Fixed
Seen by 6 customers so far
Similar issue to 20775 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password

Timeline

GetHuman5054798 started working on this issue
Jul 11th 4:28pm
GetHuman5054798 confirmed the issue is fixed. Hooray!
Jul 13th 8:38pm

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