I am trying to file my taxes and have purchased the efile for two states and when i go...

GetHuman-rockyhsh's Refund a Charge issue with Turbo Tax from July 2020

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The issue in GetHuman-rockyhsh's own words
I am trying to file my taxes and have purchased the efile for two states and when i go to efile it says that there is an update. The update feature on the program says turbotax is current. tried multiple times and am not getting anywhere. system shows that the payment for the state taxes has been made and it is confirmed that it is on the credit card as well. i have tried a manual update and the update file says it cannot find turbotax. i am at a lost and have limited time to file.

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Turbo Tax

Refund a Charge issue
Reported by GetHuman-rockyhsh
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 20764 others
0 customers following this


GetHuman-rockyhsh started working on this issue
Jul 11th 6:16am

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