I'm trying to login to my account, but for some reason, it's not letting me. I know th...

GetHuman5049498's customer service issue with Turbo Tax from July 2020

Help with my Turbo Tax issue
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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman5049498's own words
I'm trying to login to my account, but for some reason, it's not letting me. I know that my Username is Andrew$**, but it's not letting me go in with password I had created. I asked for new one and got an email back, but I still cannot login. I may have written it wrong. Also, when I go into TurboTax, I get TaxAct. Are you the same? If I can't resolve this I will have to use another provider, but I hate to do this because I've been very pleased with TurboTax.

GetHuman5049498 did not yet indicate what Turbo Tax should do to make this right.

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Turbo Tax

Customer service issue
Reported by GetHuman5049498
Jul 10th, 2020 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 20697 others
0 customers following this

Timeline

GetHuman5049498 started working on this issue
Jul 10th 1:55am