I e filed my return on June **,**** and received that same evening an e-mail that my "f...

GetHuman-s_durbin's Track My Refund issue with Turbo Tax from July 2020

Help with my Turbo Tax issue
First: share to improve GetHuman-s_durbin's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-s_durbin may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
Top Tip from another customer
If you are looking for your refund from the IRS be sure you use the “Where’s my Refund?” link to locate it. If you filed correctly you should see updates regularly within the 21 day period. If you have not waited 21 days since you filed please try and be patient. If it is after 21 days you should call the IRS. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-s_durbin's own words
I e filed my return on June **,**** and received that same evening an e-mail that my "federal tax return was accepted by the IRS. *When I go into "where's My Refund" I get nothing.*I have sent reversal other e-mails trying to least at verify that the return was in fact received.*I continue to get e-mails from Turbo Tax saying don't be late you need to file your return.*I need to know that the return was received by tomorrow morning or I will need to re-e-file my return.

GetHuman-s_durbin did not yet indicate what Turbo Tax should do to make this right.

How GetHuman-s_durbin fixed the problem

We are waiting for GetHuman-s_durbin to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Turbo Tax

Track My Refund issue
Reported by GetHuman-s_durbin
Jul 7th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 20606 others
0 customers following this


GetHuman-s_durbin started working on this issue
Jul 7th 9:40pm