I file using the free edition, which I never knew would result to file by mail. It’s ar...

GetHuman4703951's customer service issue with Turbo Tax from April 2020

Help with my Turbo Tax issue
First: share to improve GetHuman4703951's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4703951 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman4703951's own words
I file using the free edition, which I never knew would result to file by mail. It’s around * weeks since I have mailed, both state an federal tax returns. When checking turbo tax the state print only says, printed ready to mail with no sum. The federal say the same thing but do show the sum. When checking IRS web where’s my refund, there nothing available to show. Can I E-file or its too late for that and pay the fee

GetHuman4703951 did not yet indicate what Turbo Tax should do to make this right.

How GetHuman4703951 fixed the problem

We are waiting for GetHuman4703951 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman4703951
Apr 23rd, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 15915 others
0 customers following this


GetHuman4703951 started working on this issue
Apr 23rd 4:50pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies