Hello, I am contacting you to inquire about a refund I had recently put in. My name is...

GetHuman-jolinath's Missing Refund issue with Turbo Tax from April 2020

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The issue in GetHuman-jolinath's own words
Hello, I am contacting you to inquire about a refund I had recently put in. My name is Jalina Smith and I had filed a tax return on April *th, ****. The bank information that I used for the deposit was underneath the company known as Payoneer. Payoneer issued me an email stating that they cannot process IRS payments and that the payment will be returned to IRS TREAS *** in the next *-** business days. Is there a way that I could ask that the payments be sent to another direct deposit account that would accept the payments as I both didn't recieve my stimulus check or my refund from last year because of this bank. I look forward to hearing from you and getting this resolved. Thank you for your time.

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Turbo Tax

Missing Refund issue
Reported by GetHuman-jolinath
Apr 23rd, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 15848 others
0 customers following this

Timeline

GetHuman-jolinath started working on this issue
Apr 23rd 1:05pm