I submitted my return on **** and it was accepted on ****. I still haven’t received my...

GetHuman-bnsawyer's Track My Refund issue with Turbo Tax from April 2020

Help with my Turbo Tax issue
First: share to improve GetHuman-bnsawyer's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bnsawyer may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
Top Tip from another customer
If you are looking for your refund from the IRS be sure you use the “Where’s my Refund?” link to locate it. If you filed correctly you should see updates regularly within the 21 day period. If you have not waited 21 days since you filed please try and be patient. If it is after 21 days you should call the IRS. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-bnsawyer's own words
I submitted my return on **** and it was accepted on ****. I still haven’t received my refund and when I go to track it the site says the info is incorrect. I verify my identity and filing date and it says that it’s still incorrect. I paid $** to get this done and am due a refund which would be a great help right now!! Please let me know what’s going on and when I can expect my refund as well as how much I can be expecting ASAP!!

GetHuman-bnsawyer did not yet indicate what Turbo Tax should do to make this right.

How GetHuman-bnsawyer fixed the problem

We are waiting for GetHuman-bnsawyer to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Turbo Tax

Track My Refund issue
Reported by GetHuman-bnsawyer
Apr 15th, 2020 - 6 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 12765 others
0 customers following this

Timeline

GetHuman-bnsawyer started working on this issue
Apr 15th 3:36pm
GetHuman-bnsawyer indicated the issue is not fixed yet.
Apr 15th 8:52pm
GetHuman-bnsawyer indicated the issue is not fixed yet.
Apr 15th 10:07pm

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians