I received my cd, but can't find it. My License Code is DMFS-YKSUU-LDTBR. All I want to...

GetHuman-jaybatte's customer service issue with Turbo Tax from March 2020

Help with my Turbo Tax issue
The issue in GetHuman-jaybatte's own words
I received my cd, but can't find it. My License Code is DMFS-YKSUU-LDTBR. All I want to do is download my software. When I try to on you website it asks for a order number. I was never given an order number, so I tried putting in my License number. It rejected it. So, i tried calling in for support. they only give me a Support ID and say some will call me back in **-** minutes. no one ever calls me back, no matter how many times i go through this same procedure. i have been having problems with my phone not putting through calls. but your automated system wont give me an option to stay on the line and wait for an assistant. so i need a number where i can talk to someone live, as your system won't help me!

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Turbo Tax

Customer service issue
Reported by GetHuman-jaybatte
Mar 9th, 2020 - a year ago
Fixed
Seen by 10 customers so far
Similar issue to 7296 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password

Timeline

GetHuman-jaybatte started working on this issue
Mar 9th, 2020 10:50pm
GetHuman-jaybatte confirmed the issue is fixed. Hooray!
Mar 14th, 2020 2:26am
GetHuman-jaybatte confirmed the issue is fixed. Hooray!
Mar 14th, 2020 2:27am

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