Hello,*I was married last year. My husband and I filed a joint tax return in Spring...

GetHuman-sarahmpa's customer service issue with Turbo Tax from November 2019

Help with my Turbo Tax issue
First: share to improve GetHuman-sarahmpa's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sarahmpa may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-sarahmpa's own words
Hello,*I was married last year. My husband and I filed a joint tax return in Spring **** for **** taxes on his Turbo Tax account. Now I am purchasing a home and need a copy of my **** tax return, but am not able to access it on my Turbo Tax account. It seems to want me to log in and file my **** taxes, which have already been filed with my husband earlier this year. **Can someone please help me get my **** tax return? Also, perhaps we can 'merge' my turbo tax account with his? My social is ***-**-**** and my maiden name is Sarah Miriam Payton. My married name is Sarah Miriam Osterhoudt. My husband's name is Gary Thomas Osterhoudt. Thanks for anything you can do.

GetHuman-sarahmpa did not yet indicate what Turbo Tax should do to make this right.

How GetHuman-sarahmpa fixed the problem

We are waiting for GetHuman-sarahmpa to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman-sarahmpa
Nov 13th, 2019 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 60 others
0 customers following this

Timeline

GetHuman-sarahmpa started working on this issue
Nov 13th, 2019 4:11pm
GetHuman-sarahmpa indicated the issue is not fixed yet.
Nov 15th, 2019 11:38pm

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians