I was charged about $*** to file my taxes for some reason (even though I did not pick a...

GetHuman3772367's Refund a Charge issue with Turbo Tax from October 2019

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The issue in GetHuman3772367's own words
I was charged about $*** to file my taxes for some reason (even though I did not pick any of the "upgrades") and from my understanding, a portion of that was for direct deposit but considering I seemingly had no option for just receiving a check I feel that it is unfair for me to have been charged nearly $*** for filing my taxes this year when I have previously been able to use this service for free and if anything, I have made significantly LESS money in the last tax year so I do not understand why I am being forced to pay this year. I chose to do it because otherwise I would not have have been able to file but I think this is ridiculous. While filing the taxes I tried to use the chat option but it would not give me a person, just general answers to questions I was not asking. Is there any way to get this unnecessary surprise fee waived????

GetHuman3772367 did not yet indicate what Turbo Tax should do to make this right.

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Turbo Tax

Refund a Charge issue
Reported by GetHuman3772367
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 66102 others
0 customers following this

Timeline

GetHuman3772367 started working on this issue
Oct 15th, 2019 10:56pm

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