My wife and I filed our **** raves with Turbo Tax. We were to pay about $*,***, and we...

GetHuman2881384's Track My Refund issue with Turbo Tax from May 2019

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Top Tip from another customer
If you are looking for your refund from the IRS be sure you use the “Where’s my Refund?” link to locate it. If you filed correctly you should see updates regularly within the 21 day period. If you have not waited 21 days since you filed please try and be patient. If it is after 21 days you should call the IRS. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman2881384's own words
My wife and I filed our **** raves with Turbo Tax. We were to pay about $*,***, and we indicated that the payment be made with our VISA credit card. However, our most recent VISA bill does not include our tax payment, which we made well before the April ** deadline. *I want to know that our tax payment was successfully transacted. We do not want to pay penalties for late payment when we made the payment before April **. *Please tell me how I can check if the payment has been made or if it has been processed.
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Turbo Tax

Track My Refund issue
Reported by GetHuman2881384
May 7th, 2019 - a mon ago
I have an issue with Turbo Tax too
Seen by 4 customers so far
Similar issue to 62278 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
GetHuman2881384 started working on this issue
May 7th 6:37pm
GetHuman2881384 indicated the issue is not fixed yet.
May 7th 11:29pm