I seem to have two separate accounts with TurboTax by accident I guess?? I am Lauren Ha...

GetHuman-lhallibu's Can't Access Account issue with Turbo Tax from April 2019

Help with my Turbo Tax issue
Top Tip from another customer
To recover your account, use your email address to reset your password (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-lhallibu's own words
I seem to have two separate accounts with TurboTax by accident I guess?? I am Lauren Halliburton and have two email addresses: *****@***.com is main one. I also have oneni use for business: *****@***.com. **Or not sure if someone else is using my main email account address (as I do get a lot of mail to me addressed to another person's name: Loretta Halliburton, which is weird). **So I need to make sure which info I should use for doing my **** taxes tonight?? Please assist and also I would like to somehow merge all my tax info if I accidentally put them on different emails addresses? It is creating a problem when I try to login to TurboTax. **Thank you!**Sincerely, *Lauren Halliburton

GetHuman-lhallibu did not yet indicate what Turbo Tax should do to make this right.

I have an issue with Turbo Tax too
How GetHuman-lhallibu fixed the problem
I never got a call from GetHuman, I just did without it.
Please help with my Turbo Tax issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Turbo Tax customer problems.
How Do I Track My Refund from Turbotax?How Do I Request an Extension to File My Taxes with Turbotax?How Do I Contact Turbotax with a Tax Question?How Do I Pay My Taxes with Turbotax?What Are the Pros and Cons of Using Turbo Tax?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I paid turbo tax by accident. Please call *** ***-****Trying to log into turbo tax to star my **** taxes ...I completed **** with turbo...I got married in January of **** and my wife and I have two separate TurboTax acc...turbo tax charged me and I do not have turbo tax accountI am helping our son do his taxes on turbo tax for free. I had accidently put in...I have got accidently two accounts. I just bought and upgrade of turbotax because...Hi, I bought the Turbo Tax for * returns but I am double guessing myself on the o...I paid for two turbo taxes on accident so I need a refund for this one.**TTUAGPA...I am getting two separate emails about my taxes I sign in one account and it says...
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Turbo Tax

Can't Access Account issue
Reported by GetHuman-lhallibu
Apr 15th, 2019 - 2 years ago
I have an issue with Turbo Tax too
Fixed
GetHuman-lhallibu shared how to fix
Seen by 7 customers so far
Similar issue to 59165 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password

Timeline

GetHuman-lhallibu started working on this issue
Apr 15th, 2019 11:40pm
GetHuman-lhallibu confirmed the issue is fixed. Hooray!
Apr 17th, 2019 3:29am

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies