I filed my taxes on turbo tax and when it asked about my dependent I filed the previous...
GetHuman2749445's customer service issue with Turbo Tax from April 2019
Help with my Turbo Tax issue
The issue in GetHuman2749445's own words
I filed my taxes on turbo tax and when it asked about my dependent I filed the previous year I chose will not file and chose that I had an agreement that someone else would be filing him as a dependent. I received my refund and it has been invested already the problem is my taxes show I filed my son as a dependent even though I chose not to file him. What happened? Why did I still receive an eic when I chose not to file him? And what steps need to be taken to prevent this in the future?
GetHuman2749445 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman2749445 fixed the problem
I was told that even though I chose not to file a dependent, I still had all of the dependent’s information saved on my account from the previous year. In order to be sure they will not file you as having a dependent either delete or leave that section blank when answering the questions from turbo tax.
Please help with my Turbo Tax issue
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GetHuman2749445 confirmed the issue is fixed. Hooray!
Apr 16th, 2019 6:25pm
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