I've completed my **** & Virginia State Return. **I sold rental property in ****, so I...

GetHuman2748633's customer service issue with Turbo Tax from April 2019

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The issue in GetHuman2748633's own words
I've completed my **** & Virginia State Return. **I sold rental property in ****, so I filled out a Form ****. Unfortunately, I lost $**,*** on the house (Capital Loss instead of Capital Gain) -- The house sold for far less than it cost * capital improvements. **Specifically, TurboTax highlights in RED **Line **: Cost or other basis plus expense of sale ($***,***).**which is greater than:**Line **: Gross sale price ($***,***)**TurboTax keeps pointing this situation as an Error, but I've consulted with my accountant, and she says that I've filled out the Form **** appropriately & legally, considering housing prices fell dramatically around **** & ****.**No I am not being allowed to e-File my Federal & State Returns at the very end of the filing process - sort of a final check.**I need to know right away if I won't be able to efile since this is the last day to file.**- Scott Shannon

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Turbo Tax

Customer service issue
Reported by GetHuman2748633
Apr 15th, 2019 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 58597 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password

Timeline

GetHuman2748633 started working on this issue
Apr 15th, 2019 5:09pm
GetHuman2748633 indicated the issue is not fixed yet.
Apr 15th, 2019 11:05pm
GetHuman2748633 indicated the issue is not fixed yet.
Apr 16th, 2019 1:21pm
GetHuman2748633 indicated the issue is not fixed yet.
Apr 16th, 2019 2:42pm