I go to sign into my account. I forgot my password, so I click on that. Then I choose t...

GetHuman2645104's Can't Access Account issue with Turbo Tax from March 2019

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To recover your account, use your email address to reset your password (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2645104's own words
I go to sign into my account. I forgot my password, so I click on that. Then I choose to have a code sent to my phone. I get the code and type it in. Then it wants my password again. I click that I forgot my password again. Then I choose to have a code sent to my phone. I get then code and type it in. Then it wants my password again. Really???? And you're going to do my taxes for me???? How can I get into my account if I've forgotten my password????
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Turbo Tax

Can't Access Account issue
Reported by GetHuman2645104
Mar 31st, 2019 - 6 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 5 customers so far
Similar issue to 53224 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman2645104 started working on this issue
Mar 31st 5:28am
GetHuman2645104 confirmed the issue is fixed. Hooray!
Mar 31st 10:30pm