turbotax home and business ******at the point of entering **** info i was ask to make a...

GetHuman-rayfiell's customer service issue with Turbo Tax from March 2019

Help with my Turbo Tax issue
The issue in GetHuman-rayfiell's own words
turbotax home and business ******at the point of entering **** info i was ask to make an account**unable to make an account with tutbotax or at intuit.com**a few days later i am attempting to continue**now when i click make an account i get the message turbotax has encountered a problem and was shutdown**i checked for updates today ** mar ******Problem signature:* Problem Event Name:*BEX* Application Name:*TurboTax.exe* Application Version:*****.**.**.**** Application Timestamp:**c*d*ef** Fault Module Name:*SDHook**.dll* Fault Module Version:**.*.**.** Fault Module Timestamp:****e*f*a* Exception Offset:********** Exception Code:*c******** Exception Data:********** OS Version:**.*.****.*.*.*.***.*** Locale ID:****** Additional Information *:****** Additional Information *:*********a**cd***c***b**b*c***f**ca* Additional Information *:*c*ae* Additional Information *:***c*ae**a*dd*b*b***ebdcf*eba***f*d**** apr is getting close and i fear that i will have to go to walmart and let h&r prepair my return

GetHuman-rayfiell did not yet indicate what Turbo Tax should do to make this right.

How GetHuman-rayfiell fixed the problem
i assume that updating frequently was the answer**my turbo tax home and business now works ONLY if i keep my computer connected to my modem and the internet, other wise it frequently commits suicide and needs to be reloaded **i generally keep my ether-net line disconnected to keep the world of jokers, information seekers, and microsoft haters from fooling with my computer**an update on * apr **** had four updates, one labeled critical**this update fixed the problem but by now my return was so mangled i deleted it and started a new tax return**after being mixed and mingled on more work pages than i am accustomed to seeing, the info i typed in became almost unidentifiable on newly updated forms but turbo tax tells me that my forms are ready to mail**what a relief ** apr is not far away **if being forced to make a intuit account will force me to use intuit software other than turbo tax for my **** tax i will definitely not use turbo tax next year**for the first time since **** i fully intend to check out other software before **** tax is due **before the infernal revenue service required form **** with its nightmare of data entries i did my tax forms the old fashion way
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Turbo Tax

Customer service issue
Reported by GetHuman-rayfiell
Mar 28th, 2019 - 2 years ago
Fixed
GetHuman-rayfiell shared how to fix
Seen by 4 customers so far
Similar issue to 52571 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password

Timeline

GetHuman-rayfiell started working on this issue
Mar 28th, 2019 4:32pm
GetHuman-rayfiell confirmed the issue is fixed. Hooray!
Apr 9th, 2019 6:24pm

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