First i was supposed to get ** percent off my federal fileing whitch i did not get the...

GetHuman-tcjrobi's Refund a Charge issue with Turbo Tax from March 2019

16 views | 52480 similar | 0 following
Help with my Turbo Tax issue
Next: our robot will wait on hold for GetHuman-tcjrobi to get a Turbo Tax rep on the line!
Always use the GetHuman Phone to call Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
TurboTax does offer refunds, depending on the level of service completed with each filing.
The issue in GetHuman-tcjrobi's own words
efile my taxes ... First i was supposed to get ** percent off my federal fileing whitch i did not get then as i was processing final steps on fileing efile it told me after yall took payment that i could not efile and stating i had to do mail file well i dont want to mail file. I simply just want my ***.** dollars back for i will not be useing turbo tax to file my **** taxes. Thanks in the assitance in this process. My conformation number is TTWC******** on march **, **** sincerly Craig Robichaux
I spent alot of time to find out at the end nothing is free then after that i dont get the ** percent off it said i would get off the federal fileing. Then after it charges my credit card all that money i cant even efile telling me i have to file by mail well im on the water and dont have mail boxes in the guld of mexico whitch was the whole reason i was efileing because i will not be in from offshore until after the april **th deadline so thanks for all your trusted false advertising i really appreciate.
Just give me all my money back because this turbo is crapp and no use to me.
New, i exspected to beable to efile
Yes several emails that has never been responded too
How GetHuman-tcjrobi fixed the problem

We are waiting for GetHuman-tcjrobi to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tcjrobi fixes it.
This email address isn't valid

Turbo Tax

Turbo tax free
Refund a Charge issue
Reported by GetHuman-tcjrobi
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 16 customers so far
Similar issue to 52480 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password

Timeline

GetHuman-tcjrobi started working on this issue
Mar 28th, 2019 9:20am
GetHuman-tcjrobi indicated the issue is not fixed yet.
Mar 31st, 2019 9:35am
GetHuman-tcjrobi indicated the issue is not fixed yet.
Mar 31st, 2019 9:37am
GetHuman-tcjrobi indicated the issue is not fixed yet.
Mar 31st, 2019 9:39am

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers