First i was supposed to get ** percent off my federal fileing whitch i did not get the...

GetHuman-tcjrobi's Refund a Charge issue with Turbo Tax from March 2019

Help with my Turbo Tax issue
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TurboTax does offer refunds, depending on the level of service completed with each filing.
The issue in GetHuman-tcjrobi's own words
efile my taxes ... First i was supposed to get ** percent off my federal fileing whitch i did not get then as i was processing final steps on fileing efile it told me after yall took payment that i could not efile and stating i had to do mail file well i dont want to mail file. I simply just want my ***.** dollars back for i will not be useing turbo tax to file my **** taxes. Thanks in the assitance in this process. My conformation number is TTWC******** on march **, **** sincerly Craig Robichaux
I spent alot of time to find out at the end nothing is free then after that i dont get the ** percent off it said i would get off the federal fileing. Then after it charges my credit card all that money i cant even efile telling me i have to file by mail well im on the water and dont have mail boxes in the guld of mexico whitch was the whole reason i was efileing because i will not be in from offshore until after the april **th deadline so thanks for all your trusted false advertising i really appreciate.
Just give me all my money back because this turbo is crapp and no use to me.
New, i exspected to beable to efile
Yes several emails that has never been responded too
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Turbo Tax

Turbo tax free
Refund a Charge issue
Reported by GetHuman-tcjrobi
Mar 28th, 2019 - a mon ago
I have an issue with Turbo Tax too
Fixed
Seen by 8 customers so far
Similar issue to 52480 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-tcjrobi started working on this issue
Mar 28th 9:20am
GetHuman-tcjrobi indicated the issue is not fixed yet.
Mar 31st 9:35am
GetHuman-tcjrobi indicated the issue is not fixed yet.
Mar 31st 9:37am
GetHuman-tcjrobi indicated the issue is not fixed yet.
Mar 31st 9:39am