I had an estate sale question. After *** hour or more I got cut off. I gave up and sa...

GetHuman2313456's customer service issue with Turbo Tax from March 2019

Help with my Turbo Tax issue
The issue in GetHuman2313456's own words
I had an estate sale question. After *** hour or more I got cut off. I gave up and said cancel and refund my payment (which was made in advance) of $***. Got the refund resolved with Turbo Tax. Not unhappy with you. I have gotten my estate sale questions answered elsewhere and would like to file my taxes with you. Might have to reinstate or repeat my payment. Is this possible? Will be a simple tax filing.
GetHuman2313456 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman2313456 fixed the problem
I fixed it by going to H&R Block real human in my city. They answered my question and showed me how it would cost $*** less to file with Turbo Tax than them. The only problem originally was it took so long for the Turbo Tax answer even tho the rep was trying to be helpful and then I got cut off and blew!
Please help with my Turbo Tax issue
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Turbo Tax

Customer service issue
Reported by GetHuman2313456
Mar 27th, 2019 - a mon ago
I have an issue with Turbo Tax too
Fixed
GetHuman2313456 shared how to fix
Seen by 8 customers so far
Similar issue to 52203 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman2313456 started working on this issue
Mar 27th 5:19pm
GetHuman2313456 confirmed the issue is fixed. Hooray!
Mar 30th 5:40pm
GetHuman2313456 confirmed the issue is fixed. Hooray!
Mar 30th 5:42pm