Find Finish &File Old Tax Return - Please Help Me!
GetHuman2602246's customer service issue with Turbo Tax from March 2019
Help with my Turbo Tax issue
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The issue in GetHuman2602246's own words
I need to find, finish and file an old tax return that I started, but never completed and filed. **I tried to access the CD*Download tax software that I thought I previously purchased, but it says that I do not have any downloads available. **Then, I tried to purchase and download the software, however, when I click on the product I want to purchase, I get the following message: "Whoops! We hit a snag loading your data. Please try again." I have tried numerous times, however, I keep getting the same message. I need help figuring out why I cannot download the software.**Also, once I eventually download the software, I will probably need help accessing all of the information from my nearly completed return.**Thank you for helping me.
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