I have accidentally created a new account this year, and have already paid. The old ac...

GetHuman-karynne's Recover Account issue with Turbo Tax from March 2019

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-karynne's own words
I have accidentally created a new account this year, and have already paid. The old account uses email*username *****@***.com (which I'd like to change while retaining history), the new account this year which I have paid for is user name *****@***.com.**Is there any way these two accounts can be combined? I have already paid to file under the second name, otherwise, I'd just go back and redo return under old user name.**thank you.
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Turbo Tax

Recover Account issue
Reported by GetHuman-karynne
Mar 27th, 2019 - a mon ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
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GetHuman-karynne started working on this issue
Mar 27th 2:37am