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Before contacting them, items GetHuman2600590 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman2600590's own words
I received an email that said i have to open an account with efile.com in order for my refund to be released to me??? Is that true? And why does my information not recognized when i use the wheres my refund tool.gov websight or the IRS * go app doesnt recognize my info. What am i putting in that is wrong. And lastly why did my turbotax app all the sudden start asking for my log in and password information in order for me to get into it bc i had iy set up to unlock it with a pin. Now i cant get into anything and none of my information is matching.
GetHuman2600590 did not yet indicate what Turbo Tax should do to make this right.
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