I received an email that said i have to open an account with efile.com in order for my...

GetHuman2600590's Speak to an agent issue with Turbo Tax from March 2019

5 views
 | 
52006 similar
 | 
0 following
Help with my Turbo Tax issue
Next: our robot will wait on hold for GetHuman2600590 to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
GetHuman2600590's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (24 days ago)
First: share to improve GetHuman2600590's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2600590 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman2600590's own words
I received an email that said i have to open an account with efile.com in order for my refund to be released to me??? Is that true? And why does my information not recognized when i use the wheres my refund tool.gov websight or the IRS * go app doesnt recognize my info. What am i putting in that is wrong. And lastly why did my turbotax app all the sudden start asking for my log in and password information in order for me to get into it bc i had iy set up to unlock it with a pin. Now i cant get into anything and none of my information is matching.
GetHuman2600590 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman2600590 fixed the problem
We are waiting for GetHuman2600590 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2600590 fixes it.
This email address isn't valid

Turbo Tax

Speak to an agent issue
Reported by GetHuman2600590
Mar 26th, 2019 - 24d ago
I have an issue with Turbo Tax too
Not resolved
Seen by 5 customers so far
Similar issue to 52006 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2600590 started working on this issue
Mar 26th 10:48pm