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Before contacting them, items GetHuman2598801 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman2598801's own words
I called the IRS to find out why I haven’t received my federal and* or state tax refunds. I e filed them on February **, ****. It is March **, **** and I still haven’t received either of the tax refunds. When calling the IRS today, they informed me that my federal tax return had been sent to my bank on February **, ****. I did not ask that Turbo tax direct deposit my refund to a bank. I was supposed to be receiving a card through the mail from Turbo tax to load my return onto. I haven’t received that yet either and am fearful that someone else has received my tax return. Please tell me what information you know so that I can figure out what is going on. My name is Kelly Atkinson. Thank you.
GetHuman2598801 did not yet indicate what Turbo Tax should do to make this right.
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