I just filed both my Federal and NJ tax returns.**I purchased this software from Amazon...

GetHuman-mmyhome's Refund or Suspicious Charges issue with Turbo Tax from March 2019

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The issue in GetHuman-mmyhome's own words
I just filed both my Federal and NJ tax returns.**I purchased this software from Amazon on March ** and it was downloaded that day.**My surprise came when after hours inputting information I was billed another $**.** for my NJ return. I paid it as I wanted to finalize it and didn't think I would be able to get any resolution quickly and I didn't want to lose all the information I had already added. Looking at my receipt from Amazon, I paid for Turbo Tax Deluxe *State ****. I moved during **** but tried everything possible to limit my entries for just NJ and Fed. **Since my new address is in Delaware the program kept insisting on adding it on. I did not complete nor filed any return for Delaware, it was a simple form and I just mailed it in.**I want a refund of the second $**.** that was charged to me along with the additional fee of **.** to file NJ. Your advertising is very dishonest saying the State return was included and then charging an additional fee.**I am very disappointed in your software and this just adds to my dissatisfaction.**Margaret Young

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Turbo Tax

Refund or Suspicious Charges issue
Reported by GetHuman-mmyhome
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 51877 others
0 customers following this


GetHuman-mmyhome started working on this issue
Mar 26th, 2019 6:00pm

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