Install on older laptop, *CD key *** ****-***-****-***-*****shared by family. Complete...

GetHuman-meruther's Speak to an agent issue with Turbo Tax from March 2019

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The issue in GetHuman-meruther's own words
Install on older laptop, *CD key *** ****-***-****-***-*****shared by family. Completed return on the old laptop but unable to Netfile, tried numerous times. Attempted to install on my new laptop but because it was installed on * family laptops I have been unable to unstall the online version on my new laptop. Since we paid for the CD I would really appreciate having the the ability to install on the new laptop, for the one return I have been unbable to Netfile on the old one. Please help.
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Turbo Tax

Speak to an agent issue
Reported by GetHuman-meruther
Mar 26th, 2019 - a mon ago
I have an issue with Turbo Tax too
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Seen by 6 customers so far
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GetHuman-meruther started working on this issue
Mar 26th 1:22am