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Before contacting them, items GetHuman2560187 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman2560187's own words
I have use TurboTax for the last four years I have never experienced a problem like this I on my current year income tax put down my new address which is *** Crouse Street Akron Ohio ***** and that's what it is on my IRS income tax form that bison in that's what it is on my TurboTax account so can you please explain to me why the TurboTax prepaid card company my card this year's card to my old address from last year not once but twice now they've done it I still do not have access to my money I'm very upset I want my money by the end of this week this is ridiculous every time I open roof is still have that to me my card to my current address I've sent them proof of my current address as such as my Rent-A-Center Bill are least that has my current address with my ID this is better mistake I'm tired of suffering for their mistakes it's been over a week now I want my money
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